Answered Before You Have to Ask

Money, scheduling, warranty, brands — settled here in advance, the way this peninsula prefers its business.

The Full List

Everything, Plainly

What exactly does the from-figure include?

Everything our own hands do: the drive out, the instrumented diagnosis, and every minute of repair labor to the finish — a single number you can read on this site before dialing. Hardware is its own matter, priced as its own entry and fitted only after you sign for it.

What does the $96 figure cover?

A complete diagnosis plus a documented verdict, for the times you'd rather not go further — for any reason at all. That exit stays on the menu by design: no recommendation here ever needs to sell something to justify the trip.

How does scheduling work across the map?

The harbor and Artondale ride the daily rounds, and the corridor north through Purdy and Wauna gets regular highway runs — which is how every end of the map keeps honest windows, usually inside the week. A warming refrigerator or a silent full freezer skips the planning entirely and takes the first opening.

Do you service premium and built-in appliances?

Daily — this peninsula runs more Bosch, KitchenAid and panel-ready stock than anywhere nearby, and measured diagnosis matters most exactly there. Boards get convicted on meter evidence; cabinetry earns a sentence at booking so the right hands and hardware arrive.

What happens when a component needs ordering?

Visit one closes with the paperwork complete — fault, component, figure, signature — and the return trip fits it without a fresh labor charge. Roughly a third of the trade's work runs on that rhythm, and the published figures were drawn with it inside.

Is there a warranty?

On every completed repair, covering the component and the workmanship both, printed on the invoice. The same fault returning inside the term brings us back at no charge — paper carries the promise so memory doesn't have to.

Can I try something myself first?

The harmless checks, certainly: breakers, filters, lint screens, a firmly latched door, a hot tap run before the dishwasher starts. Past those, modern machines mix mains power, fuel and sealed refrigerant — and guessing at components tends to run pricier than a measured verdict ever would.

Do you sell machines or haul them away?

Neither — repair only, deliberately. Staying out of sales keeps the condemnations honest: when a machine is done, you hear it plainly, get a pointer toward what thrives on this damp peninsula, and find the old unit disconnected and waiting for the delivery crew.

In The Field

Work You Can Look At

No stock catalogs — the machines of this peninsula and the hands that keep them running.

Front-loader washer open for diagnosis on a Gig Harbor house call
Refrigerator diagnosis by multimeter — evidence before verdicts
Gas range under test, wiring diagram on the tablet
Dishwasher valve repair below the counter
Dryer drum out for rollers and bearings
Set It Up

Book a Visit, the Unhurried Way

📞 Call the Shop(360) 717-8924 — weekdays, a person answers 📝 Send the FormAny hour — the weekday callback sets your window
🧾 Know Before You BookFault-finding + labor live in one printed figure · hardware itemized for your approval · ending at the verdict runs $96

Set an Appointment

A few lines about the machine, and a weekday callback confirms your window.

Every from-figure already includes the fault-finding and the labor to finish the job. Hardware, when a machine truly needs it, gets priced on an added line you approve before it goes in. Prefer to end things at the verdict? $96, period.

Still holding a question?

Weekdays a person answers the phone; overnight the form keeps your spot in line.

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